FAQ's
✨ FAQ — 2 Hearts Style Studio
Welcome to our FAQ page! Whether you’re curious about our products, how downloads work, or what’s inside The Glow-Up Kit, we’ve got you covered 💕
❓ What is 2 Hearts Style Studio?
2 Hearts Style Studio is a digital shop for creators, influencers, and small brands. We offer downloadable content kits, caption templates, digital planners, and brand-building tools to help you stay organized and show up with confidence.
❓ What kind of products do you offer?
All of our products are digital downloads — no shipping required! Our collections include:
- Social media planners
- Caption kits & hook starters
- Weekly & monthly planning templates
- Content strategy worksheets
- Brand clarity tools & moodboards
Everything is designed to make content creation feel soft, strategic, and fun.
❓ Are your products printable?
Yes! All of our products are delivered as high-quality PDFs that can be:
- Used in digital planning apps like GoodNotes, Notability, or ZoomNotes
- Printed at home or professionally if you prefer a physical format
❓ Are your templates editable?
No — our templates are not editable Canva files. To protect the quality of our designs and ensure ease of use, we only offer non-editable PDF downloads.
❓ How do I access my download after purchase?
Right after checkout, you’ll receive a download link via email. You’ll also see a download button on the purchase confirmation screen. If you don’t receive it, check your spam folder or email us at info@2heartsstylestudio.com.
❓ Do you offer refunds?
Because all of our products are digital and delivered instantly, we do not offer refunds, exchanges, or cancellations.
If something seems off or you need help accessing your files, please email us and we’ll be happy to assist!
🌟 GLOW-UP KIT – SPECIFIC QUESTIONS
❓ What is The Social Glow-Up Kit?
It’s a signature digital content planner designed to help creators and small brands stay consistent and confident online. It includes everything you need to plan, post, and grow without burnout.
❓ What’s included in the Glow-Up Kit?
✔️ Weekly & Monthly content planners
✔️ Caption templates + hook starters
✔️ Content pillar worksheets
✔️ Brand clarity exercises
✔️ Moodboards & creative prompts
It’s soft, strategic, and empowering — everything we wish we had when we started.
❓ Who is it for?
The Glow-Up Kit is perfect for:
- Influencers
- Content creators
- Entrepreneurs
- Bloggers
- Anyone managing a personal or business brand on social media
❓ When does it launch?
✨ The Glow-Up Kit drops Friday, May 23!
Sign up for the Glow List for early access and exclusive bonuses.
❓ Can I use this if I’m new to content creation?
Absolutely! Whether you're just starting out or have been creating for years, the Glow-Up Kit is designed to meet you where you are and support your growth.